Shipping Policy for Urban Aakriti
Welcome to Urban Aakriti’s Shipping Policy page. Our goal is to ensure a smooth and reliable delivery experience for all our customers. By placing an order with us, you agree to the terms outlined below.
1. Shipping Locations
Urban Aakriti currently ships only within India. We do not offer international shipping at this time.
2. Shipping Charges
We are pleased to offer free shipping on all orders for now, with no additional charges.
3. Shipping Partners
We have partnered with Shiprocket, a trusted delivery service, to ensure your orders reach you safely and on time.
4. Order Processing Time
All orders are processed within 24 hours before being dispatched for delivery. Orders placed on weekends or holidays will be processed on the next business day.
5. Delivery Time
The estimated delivery time for orders within India is 2-3 business days, depending on the location. Please note that delivery times may vary due to unforeseen circumstances beyond our control.
6. Order Tracking
Once your order is shipped, you can track its status by visiting the Track Your Order page on our website. Simply enter your tracking details to monitor your shipment.
7. Address Changes
Please ensure that the shipping address provided at the time of order placement is accurate and complete. We do not allow changes to the shipping address once an order has been placed.
8. Lost or Damaged Items
If your item is lost or damaged during shipping, we will connect with you to find a suitable solution. Please reach out to our customer service team with your order details for assistance.
9. Undeliverable Packages
In the event of an undeliverable package due to incorrect address details or other issues, our team will contact you to resolve the matter. Additional charges may apply for reshipment in certain cases.
10. Contact Us
If you have any questions or concerns about your shipment, please visit our Contact Us page for assistance.